SHIPPING POLICY
SHIPPING POLICY
Shipping times may vary and can depend on a multitude of factors. Processing times are 2-4 business days for all orders, Due to high order volumes, sometimes processing times can be delayed. AT THIS TIME, WE DO NOT OFFER EXPRESS SHIPPING ON ANY WIG ORDERS. Standard shipping is 5-7 Business days depending on your order. Please note that PROCESSING TIME IS NOT INCLUDED IN SHIPPING TIME, so please plan accordingly. All packages are insured for the amount it is worth. once you item is shipped, please allow 24 to 48 hours for your order to update in the carrier's system. All orders are either shipped VIA USPS or UPS and sometimes delays happen out of their control. we ask that you be patient and understanding. thank you for reading our shipping policy.
RETURN POLICY
AT THIS TIME, WE DO NOT ACCEPT RUSH ORDERS.
We provide the best Raw/virgin Hair for the most affordable prices and we are very confident in our products. DUE TO COVID There are no refunds or exchanges!
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There are absolutely NO REFUNDS on custom wig orders. There is a 20% RESTOCKING FEE of your total orders for all canceled wig orders after HOURS. If you are unsatisfied with your wig after receiving it, we will try our best to accommodate it to your liking. CUSTOMER SERVICE IS MY #1 PRIORITY. PLEASE CONTACT WITH ME VIA EMAIL FOR ANY CONCERNS. HOWEVER, NO REFUNDS OR EXCHANGED WILL BE RENDERED SO PLEASE, READ ALL OF THE INFORMATION to ensure you are ordering the correct wig and making sure you understand the turnaround time. PLEASE BE ACCURATE WITH YOUR HEAD MEASUREMENT (CIRCUMFERANCE)
By submitting your order you are acknowledging that you have read and understood our refund and return policy.