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What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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Can I color my wig unit?Yes, All of our units are 100 % unprocessed human hair that can colored and or bleached any level desired. However, when coloring hair (any pattern) we recommend that you consult with a professional.
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Do wigs from JuicyM Cosmetics Require Maintenance?Absolutely, treat your unit like your own hair. Use good quality (sulfate free) Shampoo and Conditioning Products. Conditioning your hair is very important to keep it soft and manageable. We recommend using a deep conditioner on your unit once per week. But avoid using oil or heavy styling products.
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How long will my Unit last?With good maintenance, this unit can last a minimum of 2 years. Please treat this hair as your own. Please remember that excessive heat and/or color can/will result in the reduction of its natural pattern of the hair.
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Does this hair shed?Any hair that has been manufactured and stitched onto a weft is entitled to experience minimum shedding. However, to prevent any and all shedding we recommend that if your stylist applies weft sealer along the track of each bundle of hair upon the installation as well as stitching and knotting around the weft and not through the weft of the tracks (if a sew 'in install is being done). this will Definitely help prevent shedding. Remember, proper maintenance is extremely important and advised.
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How long does it take to receive custom Wig units?it takes 2-3 business days for processing and additional 5-7 Business Days for unit to be constructed. Once unit is fully completed you will receive a tracking number.
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How often can I wash my wig Unit?You can wash your wig unit as often as you like. I suggest you cleanse the hair once every two weeks with sulfate free products to keep the unit silky, nourished, soft and manageable. Avoid using tea tree and mint shampoos as they can cause your extensions to matte when curled.
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Does JuicyM Cosmetics have a policy for return/Exchange?ALL SALES ARE FINAL. We do not have a return or exchange policy unless there is a mistake on our behalf, we will make the changes to correct it immediately. NO REFUNDS/NO EXCHANGES / NO CANCELATIONS
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Can I provide my own hair for my unit?NO, unfortunately at this time we only use our own hair extensions for all services. thank you
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Do you offer rush Shipping?NO, unless stated otherwise at this time we do not offer rush shipping. thanks for understanding.
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What head measurements do we need to provide a custom wig order?
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